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About Manic Panic Hair Color

About Manic Panic® Hair Color

Assorted Manic Panic products


Manic Panic® & The High Priestesses of Hair Color™

Beginning in 1977, vivid rainbow colors dyes were one of the first products to be sold at Tish & Snooky's original Manic Panic® boutique on St. Mark’s Place.

In the 90s, due to heightened demand, distribution of our products expanded tremendously. Since that time, the High Priestesses of Hair Color™ have worked continuously to make sure our Manic Panic® formula remains the best on the market by listening to customer feedback and staying ahead of the trends by starting them!

In 2005, Manic Panic® introduced the Amplified semi permanent hair dye formula for Dye Hards™ that were looking for an even longer lasting formula. Manic Panic® can guarantee that our products are the best on the market as the dyes continue to be tested and quality-controlled by in-house staff – which includes Tish and Snooky to this day! Manic Panic® guarantees all of our ingredients and all our supplier's ingredients are both Vegan & Cruelty-Free, as accredited by PETA®! Tested On Celebrities, Not Animals® is our motto!

Often imitated, but never duplicated because Manic Panic isn’t just a brand, it’s a lifestyle! As Tish and Snooky always say, we don’t just sell it, we live it!

Celebrity Sightings

  • Jared Leto began dyeing his hair with our ‘Red Passion’ Classic Crème and posting pics on his booming social media channels as early as 2010, and later appeared in Vogue in Manic Panic. When his role as the Joker came about for 2016’s Suicide Squad, Jared’s team came straight to us for his signature green as well as for Margot Robbie’s blue and pink pigtails as Harley Quinn!
  • Jake Gyllenhaal recently told W he wouldn’t have pursued acting had Manic Panic not “gone to his head” when he was younger.
  • Both Kim Kardashian and her sister Kylie Jenner have graced countless tabloids this year, both in our Cotton Candy and Hot Hot Pink Classic Crème formula creating a worldwide trend overnight.

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Shipping & Delivery
Due to Covid-19, many of our shipping carriers are experiencing delays in delivering orders due to understaffing. Please expect that after your order has shipped, it might experience carrier delays and may take longer than usual to receive. Our orders are processed in 1-2 business days (business days are Monday-Friday only, excluding weekends and holidays). Estimated tracking and delivery information will be available once you receive your tracking number. Any orders containing hair bleach, nail polish, or color spray cannot be shipped outside of the continental United States or to PO Boxes, APO, or FPO addresses. These items must be shipped via FedEx Ground and cannot be expedited for any reason due to product shipping regulations. To see our available shipping options, visit our online ordering & policies page.

Changes and Cancellations
Due to our efforts for you to receive your order as quick as possible, we are unable to make changes of any kind or cancel your order. This includes your address, the items in your cart, discount codes, every detail. If you ever have issues placing an order, or something in your cart does not look correct, please contact customerservice@manicpanic.com before placing the order so that we may assist you.

Returns
If you would like to return anything from your order, please be advised that this must be done at your own expense. Eligible items purchased from our website must be postmarked for shipment back to us within 5 days from the delivery date and be in perfect, unused, and re-sellable condition. Once received and verified, we will process a refund for the cost of the items minus the cost of the original shipping. Be advised that returns without a 6-digit order number or proper tracking cannot be processed. For more information, visit our online ordering & policies page.
Please Note: If you purchased a Manic Panic product at a retail location or online elsewhere, then returns or exchanges must be brought back to the original retail chain where it was originally purchased from. Our Customer Returns policy applies ONLY for items purchased through our direct website.
*Lifestyle products are made to order and are final sale.  As stated on the listings for items in this category, Lifestyle products may not be returned or exchanged for any reason. Be sure to check size charts and measurements to ensure a proper fit for clothing items and shoes. If you order a Lifestyle product and it arrives damaged or defective, please send a picture of the item and damage or defect to customerservice@manicpanic.com for further assistance. 

Return to Sender
If a package is returned to us for ANY reason by the shipper (example: package was not picked up by the customer, incorrect or incomplete shipping address was submitted, customs refuse entry, etc) the customer will be refunded for the cost of goods, minus the cost of shipping per our ‘Return to Sender’ policy as we are unable to reship packages to customers.

Refunds and Non-Returnable Items
*Shipping charges are under no circumstance refundable. Any opened and/or used products do not qualify for a return.
We do not accept exchanges.
Clearance items cannot be returned or refunded: all sales are final.
All wigs and hair extensions are not eligible for returns or refunds. Colors may vary slightly.
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